Frequently Asked Questions

Everything you need to know about using SafeSupport

Introduction

SafeSupport is a student-friendly platform that helps you book counseling sessions, access mental health resources, and connect with professional counselors—all in one place.
SafeSupport is designed for students who want easy access to counseling and mental health support, but anyone in the student community can benefit from its resources.

Features

Schedule one-on-one sessions with available counselors, choose your preferred date and time, and manage bookings directly from your dashboard.
Read articles, watch videos, and explore self-help tools tailored to student mental health.
Cancel or reschedule your upcoming sessions, and get notifications if your counselor updates availability.
Receive email or dashboard notifications for upcoming appointments, new resources, or important announcements.
Connect with counselors, explore mental health content, or contact support for technical or account assistance.

SafeSupport Assistant

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AI may make mistakes. For urgent concerns, contact a counselor.